Innovative Customer Service Techniques
with Jeff Toister
Video training by customer service expert and fortune 500 consultant Jeff Toister.
Customer service is the key element of almost all business. In this video training Jeff Toister shows how to influence customer perceptions, enhance your “service sense,” and build teamwork in order to exceed customer expectations.
- Identifying the most important customer need
- Making wait time more bearable
- Improving your power of observation
- Influencing Customer Perceptions
- Enhancing Your Service Sense
- Avoiding directed attention fatigue
- Increasing teamwork
Now you can get this video course and accompanying training materials at a reduced price.
How to Order:
When you purchase this training you will get an email with detailed instructions to download the training.
No hard copy is provided